Refund Policy

This Refund Policy explains how refunds are handled for transactions processed through Metro Boys.

Refund Eligibility

• Refunds are subject to the payment method rules and applicable regulations.
• Completed successful UPI transfers are generally non-reversible; refunds may be possible only if the recipient initiates a return transfer.
• In case of failed or reversed transactions, the amount may be automatically reversed by the payment network as per standard timelines.

Refund Timelines

• Failed transactions: reversal timelines may vary by bank/app.
• Disputes: may require additional verification and can take longer.

How to Request Support

Share your order ID, transaction reference (UTR if available), amount, and registered mobile number for faster assistance.

Contact

WhatsApp support: +91 1234567890.